Paris → Casablanca
Departure from the EU
EU 261 covers this departure whether the operating airline is EU or non-EU.
Independent editorial guideUpdated 23 October 2026
Delayed or cancelled. Your rights, clearly explained.
A delay, a cancellation, an unanswered claim. We explain what you can ask for, which rules apply and where to go next.
Three amounts. Conditions that matter.
EU 261 may provide €250, €400 or €600 per passenger. Eligibility depends on the itinerary, delay on arrival, cancellation notice, re-routing and the cause of the disruption. A qualifying re-routing can reduce the amount.
€250
Flights up to 1,500 km
€400
Intra-EU flights over 1,500 km; other flights of 1,500–3,500 km
€600
Other flights over 3,500 km
Paris–Casablanca is not Casablanca–Paris.
For a carrier based outside the EU, direction matters. These examples explain geographical coverage, not an automatic right to payment.
Casablanca → Paris
Arrival from outside the EU
EU 261 generally requires an EU operating airline. A non-EU carrier is not covered on this leg under these rules.
A file you can find when you need it.
Before writing, bring the journey and the disruption into one record. Keep the originals; send copies.
0 of 4 items collected
Completing this checklist organises your file; it does not confirm entitlement to compensation.
Build your file, step by step.
- 01
The airline first
Write to the operating airline. Include the booking, flight details, actual arrival time, requested remedy and receipts. Keep its reply.
- 02
Mediation where applicable
If your claim is refused or unanswered, check the mediator’s eligibility rules. Prior mediation is generally required before French court proceedings for these disputes, subject to exceptions.
- 03
Enforcement and your individual claim
A report to the DGAC supports enforcement. It does not itself recover your compensation; mediation and the competent court have different roles.
Questions worth asking
Is every delayed flight eligible for €600?
No. €600 is the highest standard band. Shorter flights and intra-EU flights have lower bands, and eligibility depends on the circumstances. Arrival delays below three hours do not usually trigger fixed delay compensation.
Do I have to use a claims company?
No. You can contact the airline yourself. AirHelp is an optional commercial service with its own fees. IndemniseVol may receive a commission from marked partner links.
Does the DGAC pay my compensation?
No. The DGAC supervises compliance and can investigate infringements. It does not replace the airline’s handling of your individual compensation claim or the role of mediation and courts.
Need someone to handle the claim?
Optional commercial partner
You can ask AirHelp to assess your flight. Its representation service is subject to fees and terms. Read them before instructing it.